Privacy Policy
Privacy Policy – Halooq App
Effective Date: 24 June 2025
Last Updated: 20 August 2026
Halooq Technologies (“Halooq,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use the Halooq mobile application (“App”) and its related services.
Halooq provides features including Classifieds, Jobs, Offers, Bidding, News, Events, and other community services.
By accessing or using Halooq, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.
1. Information We Collect
We may collect personal, device, and usage information when you use Halooq.
1.1 Personal Information
Depending on how you use the App, we may collect:
Full Name
Email Address
Mobile Number
Location for listing relevance and location-based services
Profile Photo, if provided
User-Submitted Content, including advertisements, job posts, bids, comments, messages, and other content
Information you provide when communicating with other users or interacting with listings
1.2 Device & Usage Information
We may automatically collect certain technical and usage information, including:
Device type and model
Operating system and version
Unique device identifiers
IP address
App usage information
Browsing and interaction activity within the App
Technical information used to diagnose errors and improve performance
1.3 Optional Information
Depending on the services you use, you may choose to provide additional information, including:
Uploaded documents, where required for job applications, verification, or bidding-related purposes
Business information and contact details when posting as a business or professional user
Other information voluntarily submitted through the App
2. How We Use Your Information
We may use the information we collect to:
Provide and operate Halooq services
Display relevant classifieds, jobs, offers, events, and other content
Allow users to post, view, communicate, and interact with listings
Facilitate bidding and related activities
Provide personalized and location-based content
Send service-related notifications, updates, and important communications
Send promotional communications where permitted by applicable law and your preferences
Detect, prevent, and address fraud, misuse, or violations of our Terms of Use and Bidding Policy
Improve App functionality, performance, and user experience
Identify and fix technical issues and bugs
Analyze usage patterns and trends
Comply with applicable legal and regulatory requirements
3. How We Share Your Information
We do not sell or rent your personal information to third parties.
However, we may share information in the following circumstances:
3.1 With Other Users
When you publish a classified advertisement, job posting, offer, bid, or other public content, certain information associated with that content may be visible to other users.
For example, contact information such as a phone number may be displayed when you choose to provide it for direct communication regarding a listing.
3.2 With Service Providers
We may share information with trusted third-party service providers who help us operate Halooq, such as providers of:
Hosting and cloud services
Analytics
Messaging and communication services
Technical support
Security and fraud prevention
Such providers may process information only as necessary to provide their services to us and are expected to maintain appropriate confidentiality and security measures.
3.3 For Legal and Safety Reasons
We may disclose information where reasonably necessary to:
Comply with applicable laws, regulations, or legal processes
Respond to lawful requests from authorities
Protect the rights, property, or safety of Halooq, our users, or others
Investigate fraud, security issues, or misuse of the App
Enforce our Terms of Use and other applicable policies
4. Data Security
We use appropriate technical and organizational security measures designed to protect your information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on applicable law, you may have the right to:
5.1 Access and Update Your Information
You may review and update certain personal information through your Halooq profile.
5.2 Delete Your Account
You may request deletion of your Halooq account and associated personal information by contacting us.
5.3 Manage Notifications
You can disable or manage notifications through your device settings or available App settings.
5.4 Contact Us
If you have questions regarding your personal information or privacy rights, you may contact us using the details provided below.
6. Data Retention
We retain your information for as long as necessary to:
Maintain your account and provide our services
Fulfill the purposes described in this Privacy Policy
Meet legal, regulatory, accounting, or business requirements
Resolve disputes and enforce our agreements
Prevent fraud and misuse
When you request account deletion, we will permanently delete or anonymize applicable personal information within 30 days, unless we are required or permitted by law to retain certain information for a longer period.
7. Children’s Privacy
Halooq is not intended for children under the age of 16.
We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have collected personal information from a child under 16, we will take reasonable steps to delete such information.
If you believe that a child under 16 has provided personal information to Halooq, please contact us.
8. Third-Party Links and Services
The Halooq App may contain links to third-party websites, services, company pages, event websites, or other external platforms.
These third-party services operate independently and may have their own privacy policies and practices. Halooq is not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of any third-party service you access through Halooq.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices.
When we make changes, we will update the “Effective Date” or “Last Updated” date at the beginning of this Privacy Policy and, where appropriate, provide additional notice through the App.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
10. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: support@halooq.com
Company: Halooq Services
Location: Doha, Qatar
By using Halooq, you acknowledge that you have read and understood this Privacy Policy.